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Help from the developers.

There is no ticket portal and no bot. Email lands with the developers, and you get an answer from someone who has the code open.

Two ways to reach us
  • support@zinuxtech.comInstallation, activation, bugs, licence moves. Include the product name and your licence key.
  • Book a callFor a walkthrough before buying, or if you need something built to fit.
Questions

Common questions.

Not here? Email support@zinuxtech.com

General

Is the demo the real product?

Yes. It is the same build a customer receives, running on our server with sample data loaded. The only difference is that it resets on a schedule.

Do I need a server?

Depends on the product. Zin Tasks runs on a Windows computer with nothing else installed. Server-based products such as OM need a standard PHP host, the same kind that runs WordPress.

What happens if I reinstall?

The activation key works again on the same machine. If you move to a new machine, email us and we release the old activation.

Can I see the code?

Products are built in PHP and ship as readable source, so you can inspect them, back them up and host them wherever you like.

Do you build custom software?

Yes. The same team builds bespoke web applications, CRMs and automations. Book a call from the button in the header.

Zin Tasks

Does it need XAMPP or PHP installed?

No. PHP and the Microsoft Visual C++ runtime it needs ship inside the folder. Unzip and double-click Start.vbs.

Can I use it on two computers?

One licence activates one computer. Buy a second licence for a second machine, or email us to move the activation.

Where is my data?

In database/database.sqlite inside the folder. Copy that file and you have a full backup.

ZNX

Is the demo data real?

No. Every patient, phone number and visit in the demo is made up, and it is rebuilt every night.

Can my assistant use it too?

Yes. The assistant gets a separate login for bookings and check-in.

Does it send WhatsApp messages by itself?

No. ZNX opens WhatsApp with the message already typed, and you press Send. There is no WhatsApp account or monthly fee.

ZinuxEDU

Is the demo data real?

No. Every student, parent, phone number and mark in the demo is made up, and it is rebuilt every night.

Is the school's data shared with other schools?

No. Each school gets its own copy of ZinuxEDU on its own domain and its own database.

Can parents pay fees online?

Parents see what is due in the portal and pay at the school office. The office prints the receipt.

Still stuck?

Talk to the people who built it.

Book a short call, or send one message on WhatsApp. A developer replies, usually within a business day.

Office
Indore, Madhya Pradesh, India